Frequently Asked Questions (FAQ)

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There were 5 articles found in this category:

  1. questionHow do I become a registered Epica user?
    To become a registered Epica user, click the "My Account" icon above right. On the next screen, click register on the bottom right. Then, type in your billing information and choose a password. Click on the "Confirm" icon and you should be all set! Click "Submit" and you are ready to manage your ...
  2. questionHow do I delete my profile?
    Login as you normally would by clicking the "My Account" link on the upper right of any page. Then click delete profile.
  3. questionWhy should I become a registered user?
    1. You will not have to re-enter your shipping or billing addresses; when you place an order they will be filled in automatically. 2. It makes gift giving even easier. Simply enter a new shipping address. 3. You can browse, shop delay your order and come back to it when you wish. We will keep tr ...
  4. questionOnce I am registered, how do I log on and off?
    From our homepage or any page go to "My Account" in to top right of the screen and sign in. To sign out, follow the same procedure and click logoff.
  5. questionWhat if my info changes?
    You can edit or update your account information at any time. Just log-on with your user name and password, and you will see a menu where you can update your billing, shipping info and password or even close your account.

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