Frequently Asked Questions (FAQ)

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There were 6 articles found in this category:

  1. questionWhat are your payment options?
    The easiest way to buy a product is with your credit card. We accept Visa, Mastercard, American Express and Discover. There are two ways you can order from us without having to enter your credit card to complete your order. Call us! Epica is usually available from 8:30 am to 6 pm, Monday-Friday, ...
  2. questionDoes Epica disclose your account or personal information?
    Simply - no. Epica does not disclose any information. We value our relationship with you and appreciate your trust and confidence. At no time do we share/rent/sell any information you provide us. Should you have questions concerning our Privacy Notice, or to request a current copy, please contac ...
  3. questionCan I send my package to an address that is different than my billing address?
    Absolutely. Once you checkout you will get to a Bill To / Ship To page. Simply enter your full billing information on the "Billing and Shipping" page and uncheck the shipping box to reveal a ship to address of your choice. Once you have setup your account you can always login to make changes to ...
  4. question I reside outside the United States, can I still use my credit card
    Yes, Epica accepts international orders and international credit cards. We strongly recommend you read all the questions under FAQs for international clients found by CLICKING HERE
  5. questionWhy is so safe?
    Safety in Numbers: With our secure servers hosted with Yahoo! Shopping, you are one of the millions of users every year who choose to shop with Yahoo! Safe Technology: Our secure socket layer (SSL) software is the industry standard and among the best available today for secure commerce transacti ...
  6. questionWill I be charged sales tax?
    No sales tax will be added to any order outside the state of Massachusetts. Massachusetts residents are subject to 6.25% sales tax.

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