Frequently Asked Questions (FAQ)

How do I checkout?

Checking out is an easy four step process.
1. Click on the Checkout button from any product page or the my cart link from the top right of the page. Your shopping bag appears and you can review your order. Here, you can also enter your US zip code, view shipping options and enter a coupon code if you have one.

2. Click on the Checkout button to advance on to the Address page. Here you will enter your Billing and Shipping information. Type in all your info, (make sure you use your credit card billing address for the Bill To address to avoid delays in your order) and select your shipping method if you have not already. If you already have an account with us, login in from the link right under your order total or Click here

3. Click on the Submit button to advance to the Payment page. Select your payment method and press continue to advance to the Billing page.  Verify your Billing and Shipping addresses and type in your credit card information. Modify or make any necessary changes. Be sure to enter the CVV code found on the back or front of your card.  Enter any notes for us or special personalization instructions here.

4. Click Submit Order to finish checking out. Your order will not be received until you click this button. A confirmation page with a full invoice of your order will appear, indicating that the order has been received. We will also send an email confirmation of your order as well. Once your order ships you will be able to track it any time from your account that you have created. To login to your account, Click here

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Benefits of shopping with Epica
Benefits of shopping with Epica
Benefits of shopping with Epica


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