Frequently Asked Questions (FAQ)



I NEED THIS RIGHT NOW & I NEED IT PERSONALIZED!

URGENT & OVERNIGHT PERSONALIZED ORDERS:
Take a deep breath, you are in good hands. Epica has options to get you ANY personalized or non-personalized order by 8:30 tomorrow morning, Monday through Friday, no questions asked. If you are ordering on a Friday, call us for Saturday delivery. ($25 extra) If you are ordering just the product without personalization simply select Overnight or Priority Overnight, First Overnight from the shipping options in your shopping cart to receive it on the next business day.

IF YOU ARE HAVING YOUR BOOK PERSONALIZED AND NEED IT TOMORROW :
We offer a SAME DAY EMBOSSING SAME DAY SHIP OUT service that you can select from the drop down menu while on our personalization page.  If you are personalizing a product you will also need to select SAME DAY EMBOSSING SAME DAY SHIPOUT from the rush services drop down menu on the embossing page. There is a $35 fee for this service. Then, just like above, you will need to select OVERNIGHT, PRIORITY OVERNIGHT or FIRST OVERNIGHT as your shipping option. The whole process will be a little costly but you WILL have your package the next day. 

ORDERS MUST BE RECEIVED BY 1:00PM EASTERN FOR SAME DAY EMBOSSING
Remember, your order must be received before 1:00 PM Eastern to take advantage of this option, otherwise it will ship out the next business day. If you place your order anytime after 1:00pm Eastern time on Friday and select Same day embossing, same day ship out, we will emboss it and ship it out for you first thing Monday.


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Benefits of shopping with Epica
Benefits of shopping with Epica
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