Frequently Asked Questions (FAQ)



Do you charge extra for international orders?

Absolutely not! There are NO additional taxes or surcharges from Epica. You are paying us exclusively for the product, the optional personalization and the shipping of your product.

HOWEVER, almost all countries impose import duties or taxes for merchandise that comes into the country, which are the responsibility of the recipient. Rates vary by country and by what was ordered so much as we would love to give you an exact price, we are not able to supply an estimated cost. Contact the recipient customs offices for more information.

Past clients have told us that roughly 25% of their orders have been levied with a small customs duty based on the value of the package.


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Benefits of shopping with Epica
Benefits of shopping with Epica
Benefits of shopping with Epica




 
 


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