Frequently Asked Questions (FAQ)



How Fast Can I Get My Personalized Order?

The short answer is: BY EIGHT THIRTY TOMORROW MORNING! (as long as you submit your order by 1pm eastern standard time) 
To do this : select same day embossing, same day ship out, during checkout, select UPS Next Day Air as your shipping option.

Due to order volume, it takes up to FOUR business days before your item will ship out. This time period is INDEPENDENT OF WHAT SHIPPING SERVICE YOU SELECT. This process however is completely customizable.

Here is a map of our STANDARD ship times.  Remember : You can always rush ship your order, just let us know when you make your order, and we will get it to you faster.



You can rush TWO parts of this process: how fast we personalize it for you, and your shipping METHOD which is how fast it takes to get to you once it leaves Epica.    
One of our number one questions is : "If I order it today, can I get it by (pick a date)" The answer is always YES. Simply decide how fast you want to have it personalized and how fast you would like it to ship.

One last caveat, to find how long it takes to get to you please see our map.  We ship most orders from Marthas Vineyard, MA.


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Benefits of shopping with Epica
Benefits of shopping with Epica
Benefits of shopping with Epica




 
 


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