http://www.epica.com/FAQ en-us http://www.epica.com/FAQ ActiveKB NX rniejelski@royalsaltmedia.com Tue, 21 May 2013 19:35:25 CDT 20 http://www.epica.com/FAQ/questions/22/ Japan First Name Enter your first name Karen Last Name Enter your last name Gilligan Address Enter you ... Epica FAQ Thu, 22 Jul 2010 18:22:05 GMT http://www.epica.com/FAQ/questions/27/ In the US? Call us toll free at 1.800.993.7422 and memorize this for future reference: 800.99.EPICA Not able to reach us by phone? Click just ask live help from the top of any epica.com page to s ... Epica FAQ Thu, 22 Jul 2010 18:20:10 GMT http://www.epica.com/FAQ/questions/21/ Most importantly, you should absolutely consult our FAQ for international clients. It will be the most useful information you will read and shows you how to format your address depending on where ... Epica FAQ Thu, 22 Jul 2010 18:20:02 GMT http://www.epica.com/FAQ/questions/20/ Checking out is an easy four step process. 1. Click on the Checkout button from any product page or the my cart link from the top right of the page. Your shopping bag appears and you can review ... Epica FAQ Mon, 19 Jul 2010 10:36:59 GMT http://www.epica.com/FAQ/questions/19/ After you Add to Cart, the item will be placed in your shopping cart until you check out. Personalization items such as embossing, calligraphy and logos are treated as separate items that you can ... Epica FAQ Mon, 19 Jul 2010 10:36:49 GMT http://www.epica.com/FAQ/questions/26/ We accept credit and debit cards from Visa, MasterCard, Discover, American Express.  Epica FAQ Mon, 19 Jul 2010 10:32:47 GMT http://www.epica.com/FAQ/questions/25/ Definitely not! Unless of course you live in the state of Massachusetts in which case the rate is 6.25%. International clients are also excused from US sales tax but recipients are responsible fo ... Epica FAQ Mon, 19 Jul 2010 10:32:23 GMT http://www.epica.com/FAQ/questions/24/ When your order has been shipped, we will send you another email with your tracking number. You can track it on www.ups.com or on www.usps.com. You can also track your order from your account on t ... Epica FAQ Mon, 19 Jul 2010 10:31:55 GMT http://www.epica.com/FAQ/questions/23/ When we receive your order, you will receive an e-mail confirmation usually within minutes. You should also see a confirmation page after you submit your order. If you did not receive an e-mail c ... Epica FAQ Mon, 19 Jul 2010 10:31:27 GMT http://www.epica.com/FAQ/questions/18/ Select a product from the menu banner. Select a quantity and size or other options if applicable and then click Personalize This Item to put your name on it or customize it in one of four ways. ... Epica FAQ Mon, 19 Jul 2010 10:28:24 GMT