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 E. Eustice
Epica Item: Wine Log
City: New York
State: New York
United States of America
Two weeks ago I ordered a wine journal to give as an engagement gift. It was a HUGE hit! Everyone at the party wanted to know where I got such a beautiful journal from.

 Conklin, T.
Epica Item:
City: Wesely Chapel
State: Florida
United States of America
Several months ago we spoke on the phone when I was looking for a leather bound journal. After we got off the phone I purchased the lined "Journal of Thoughts". The book was truly a beautiful piece of art. I wish all the books in my library could have the same quality and bindings as the books from Epica. Alas I have completed that journal and today have purchased the next one. However this time I took your advise and bought the unlined, 8X10 journal with hand cut pages. I anticipate it's arrival as a child looks for Santa on Christmas. The quality of your books is unsurpassed and I have yet to find their equal. You were very gracious on the phone and a joy to speak with. Thank you for your advice, your assistance, and you wonderful books.

 K. Bardin
Epica Item:
City: San Diego
State: California
United States of America
I am a portrait photographer and have been searching for the 'perfect' album to use in my business and for personal use. I have seen a lot of albums for photographic use, but could never find what I was looking for until I discovered the Epica album. I purchased the 14X14 Epica album with black pages and was very impressed with the beauty and quality of this album. It was just what I have been searching for. The album is exquisite and not only has a rich look, but a rich feel to it. I had the cover debossed with a title which only added to the beauty of the album. The large size really afforded me the opportunity to be creative in assembling the album and the photographs looked great on the black pages. I will definitely be purchasing more of these beautiful Epica albums.

 G. Radionov
Epica Item:
United States of America
I am sorry that I have not thanked you properly for the photo album 14x14. My wife loves it and it was a perfect gift for Christmas. I glued in all fifteen 8x10 photos we had stored in a closet before. You should have seen my wife's face!! It was all worth it!!! Thank you again and I wish you million sales this coming year! It is my pleasure to put my name next to this product. My album is definitely going to be cherished through generations in our family.

 S. Hiller
Epica Item:
United States of America
When I first received my Epica Album, I was initially very pleased with the style and craftsmanship. However, I did flip the album around and to my dismay, there was a small (but noticeable to me) indentation that looked similar to that of a fingernail groove, about an inch long. It wasn't anything big, and my husband (who the album was for) did not think it was noticeable at all. And it WAS on the back, so unless you were looking for it, a person wouldn't see it.

However, MY attention kept darting back to it. I was hesitant, but I emailed the team at Epica and described my concern. I knew that the mark was probably due to the variations in the leather itself as opposed to the craftsmanship, but I was a little disappointed that the back of the album did not match the front in terms of unblemished beauty.

Quite immeditely, I received a warmfelt response that sympathized with my concern and Epica offered me a very quick solution: they would send a pre-paid UPS sticker and I could pop my album back in the mail and when they received it, they would handpick another album for me.

My new album arrived VERY quickly, and it was perfect! The best thing was, there was a handwritten note included that told me that someone actually took the time to address me.

Quality of album aside, Epica has my highest regard in terms of customer service, for which I am grateful for. Many other companies may have sighed and dragged their feet in helping me, but Epica proved to be outstanding in their regards for their clients. Amazing.

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